Frequently Asked Questions
Please read our FAQ before sending us a message.
Which payment methods are accepted at Mexten?
We accept payment via Paypal and debit/credit cards.
How long will delivery take?
All orders take approximately 3–5 business day
What is your return policy ?
We will refund you under these circumstances:
- Damaged
- Defective
- Incorrect/wrong item
- Missing items/parts
- Website error
I’ve ordered multiple items and not all of them arrived
We generally ship multiple goods in separate packages to avoid any long delays in customs. This means orders may arrive at separate times
Send us an email